The Original Farm – Downtown Victoria

FARM is responsible for ensuring that minors do not enter the store and are not sold non-medical cannabis or cannabis accessories. If there’s any doubt whether a patron is 19 or over, FARM and our Team Members must take reasonable steps to verify age by requesting two pieces of ID, examine both pieces carefully, and act on the authenticity of the identification. If FARM Team Members cannot demonstrate that we have done this, FARM could be held responsible for allowing a minor to enter our store and for selling cannabis or cannabis accessories to a minor. This is strictly prohibited in the terms and conditions of maintaining our cannabis retail license.
Everyone will be asked for 2 pieces of ID; one of which must be a government issued photo ID by the door greeter who uses a Patron Scan. This is to ensure you are 19+ as children are not allowed in the store.

The Original FARM does not share any of your personal information with any third party or government sources.

For customers who would like to track their own purchase history, The Original FARM requires some personal information. Customers purchase history helps enhance the shopping experience by finding similar or complementary products. This is not a requirement to be able to shop at The Original FARM, but it is the only means to track your shopping history and receive weekly newsletters.

All personal information is kept on Canadian Servers and is never sold or shared.

As membership with FARM is not required, we no longer track customer purchase history. You can, upon request, create a customer profile. The purpose of creating a customer profile is to track purchase history enhancing the service experience at FARM; allowing customers to look back at what has worked for them in their past experience. Customers are notified about the collection, use, and disclosure of their personal information during the sign up process by trained FARM employees.

FARM leadership utilizes general reports and demographic information from the customer database to make informed decisions empowering better service for FARM customers.

The Original FARM privacy policy has been developed in compliance with British Columbia’s Personal Information Protection Act (“PIPA”), which governs the ways The Original FARM can collect, use and disclose personal information. The Original FARM collects Customer Personal Information and Employee Personal Information and safeguards that information on private and secure servers monitored by The Original FARM’s full-time IT team to prevent against risks such as unauthorized access, collection, use, disclosure, copying, modification or disposal of personal information. The Original FARM guarantees to never sell or knowingly share personal information without your permission.

The purpose of collecting and creating a customer profile is to track purchase history enhancing the service experience at The Original FARM; allowing customers to look back at what has worked for them in their past experience with purchased cannabis products. Customers are notified about the collection, use and disclosure during the sign-up process by trained The Original FARM employees. If a customer 19+ does not want to disclose any aspect of the information outlined in this policy, they can still purchase cannabis products and cannabis accessories at The Original FARM stores with acceptable government-issued identification. The Original FARM leadership utilizes general reports and demographic information from the customer database to make informed decisions empowering us to better serve The Original FARM customers.

Collecting video surveillance is essential to comply with provincial laws and a condition of maintaining The Original FARM’s cannabis retail license. If video surveillance or images are collected for security and corrective action purposes; this footage is strictly used for security and employee corrective action purposes and will not be used for any other purpose without consent or prior agreement.